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Privacy Policy

Last updated: February 2026

Who We Are

Our website address is: https://www.trueluxury.in

True Luxury is a premium sleep & comfort brand. We value your trust and are committed to protecting your personal information in accordance with applicable Indian laws and global privacy standards.

Information We Collect

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) generated from your email address may be shared with the Gravatar service to check if you use it. Gravatar’s privacy policy is available at:
https://automattic.com/privacy/

Once approved, your profile picture may be visible publicly with your comment.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract such data from images available on the site.

Cookies

If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one year.

When you visit our login page, a temporary cookie checks whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, cookies are set to store login details and screen preferences:

Login cookies last 2 days
Screen preference cookies last 1 year
Selecting “Remember Me” keeps you logged in for 2 weeks

If you log out, login cookies are removed.

If you edit or publish content, an additional cookie is saved which expires after 1 day and contains no personal data.

Embedded Content from Other Websites

Our pages may include embedded content (videos, images, articles, etc.). Embedded content behaves exactly as if you visited the external website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor interactions, especially if you are logged into their services.

How We Use Your Information

We use your data to:

Provide and improve our services
Respond to inquiries and customer support requests
Process orders, warranties, and registrations
Maintain website security and prevent fraud

Who We Share Your Data With

We do not sell or rent your personal data.

If you request a password reset, your IP address will be included in the reset email for security purposes.

Data Retention

Comments and their metadata are retained indefinitely to enable automatic approval of follow-up comments.

For registered users (if applicable), personal information is stored in user profiles. Users may view, edit, or delete their personal data at any time (except usernames). Website administrators may also manage this information.

Your Rights Over Your Data

In accordance with the Information Technology Act, 2000 (India) and applicable global privacy laws including GDPR, you have the right to:

Request access to your personal data
Request correction or deletion of your personal data
Request an exported copy of your stored data

This excludes data we are legally required to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

Contact & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: support@trueluxury.in
Website: https://www.trueluxury.in

We aim to respond to all privacy-related inquiries in a timely manner.